MOSCOW COPPER WHOLESALE POLICY
RETURN POLICY: Moscow Copper will accept returns on non-customized products within 5 days of order delivery. There is a 15% restocking charge for all returned orders.
Please note that our products are offered at wholesale cost to retailers with a valid sales permit ID for the purpose of resale only. Generally, our wholesale products are priced below our MSRP. Due to the immense savings, we have certain criteria that must be met in order to open a wholesale account:
You must complete a wholesale account application, provide your EIN, and Sales & Use Tax ID.
Your store must meet the standards of the Moscow Copper brand and not dilute the image we promise to uphold for our wholesale family.
Accounts will be reviewed annually. We reserve the right to cancel an account if Moscow Copper’s goods are not being well maintained, stocked in suitable temperatures, displayed well, kept in good hygiene (unused) or if the account changes ownership. Duplication of products or packaging or falsely representing products as your own is strictly prohibited. Moscow Copper does not allow our products to be sold on any type of auction site. We reserve the right to limit or discontinue the selling of our products to parties with sales and distribution strategies not compatible to those of Moscow Copper.
Order Fulfillment: Fulfillment can take up to 3 weeks depending upon stock levels and engraving/personalization, and therefore all wholesale clients are asked to plan accordingly. If all products in your order are in stock and ready, you should receive your order within 2 weeks unless expedited shipping is selected. Back-ordered items can take up to 5 weeks to arrive. Please specify if you would like items to be sent as they are ready or held until the order is able to be shipped in full. Additional shipping fees may apply.
Shipping & Handling: The shipping charges quoted in your order are based on the total weight of the products chosen. All orders will have tracking information. You are not able to use your shipping account to pay for shipping charges. Insurance is required on all international orders (when available). Moscow Copper reserves the right to refuse any order felt to be fraudulent.